"Access are committed to providing the very best standards in support and maintenance to their customers."
Support & Maintenance
Access are committed to delivering the very best standards in support and maintenance to our customers. All our staff are time served professionals with a wealth of industry experience spanning many years.
The Access Gold Service Agreement is our most complete package which provides cover for telephone support, all parts and all labour costs.
24/7 Call out and response.
The Access Silver Service Agreement provides cover for telephone support, all parts installed by ourselves and listed in the service agreement and the first hour of labour costs.
24/7 Call out and response.
The Access Bronze Service Agreement provides cover for telephone support, all parts and labour are chargeable.
24/7 Call out and response.
While modern electronics provide high levels of reliabilty, managing the integration of updates and additions to existing systems still needs monitoring on a regular basis. Our engineers provide a sustained quality
of service for all of our clients allied to a comprehensive routine maintenance program which we believe is the most efficient way of reducing unnecessary problems.
Downtime is often caused by simple problems such as running out of consumables rather than major events, maybe not as dramatic but equally important in keeping business moving.
The support structure Access has built with it's customers and supplier network is proven to be among the most efficient available.